FAQ Customs invoices
We answer your most frequent questions about customs invoices, covering topics such as how and how often the invoices are sent to you.
General
I would like to receive my customs invoice by email. Is that possible?
No, for security reasons it is not possible to send the customs invoice by email.
Instead, you can register to the Tullräkning (Customs invoice) online service on our website. You can opt to receive your customs invoices in a digital letter box for public agency communications, for example Kivra.
I would like to be able to add more e-mail addresses to the online service, so that more people can receive notifications about customs invoices.
This is a common request. The capacity to offer additional fields for addresses has been added to Swedish Customs’ pipeline for future developments.
I would like to receive monthly customs invoices instead of weekly. Why is this not an option?
It is currently not possible to choose any other issue rate for customs invoices. EU legislation allows for a maximum credit period of 30 days.
I would like to include our own reference in our IT system. How is this done?
You can enter your own reference in data element 12 05 001 000 (Reference number/UCR) in the import declaration.
How do I find older customs invoices?
The Tullräkning (Customs invoices) online service allows you to search for customs invoices issued in the last three years (does not work for past invoices in XML format).
How do foreign companies use customs invoices?
Foreign companies with authorisation for deferment of payment in Sweden use customs invoices in the same way as Swedish companies.
If a company does not have authorisation for deferment of payment, the invoice will be due 10 days after the date of issue.
If you have operations in a different country you should apply for deferment of payment in that country.
To pay the customs invoice from abroad, please use our IBAN and BIC codes, which can be found in the customs invoice.
Questions about customs invoices in Peppol format
Will it be possible to receive a PDF together with the Peppol file?
It is possible to browse and download customs invoices in PDF format via our online service Tullräkning (Customs invoice).
For this to work,
- your company must apply for access to Swedish Customs' online services and register an account manager (for new users of our online services)
- the company's account manager must assign access to the Tullräkning (Customs invoice) online service.
Request access to Swedish Customs’ online services
Customs invoices comprising a large number of declarations may cause uploading issues. We may introduce size restrictions for uploads.
Can I retrieve past XML format customs invoices in PDF format via the online service?
The online service will not have support for customs invoices issued in XML format.