Shopping online
The rules and fees that apply when you buy an item online from another country depend on which country you are buying from and which item you are buying.
Shopping online
From 1 November 2026, a handling fee of EUR 2 is charged for all goods regardless of their value. This fee will apply to all goods regardless of value when purchased online and dispatched from a country outside the EU.
We have collected the most frequently asked questions about customs duties and fees when shopping online.
Taxes when shopping online
- Within the EU, you do not need to pay any customs duties or VAT.
- Outside the EU, you are always required to pay VAT. The amount of customs duty depends on the type of goods, the value of the goods and the country of origin.