Apply for a refund or to make a payment
When returning goods that were purchased online you may be refunded any customs duty, VAT or other fees paid to Swedish Customs. There are also other occasions when you are eligible for a refund, for example if you have paid duties on a gift.
Foto: Mette Ottosson
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When are you eligible for a refund
Refund of the carrier fee
If the carrier has charged you an administrative or customs declaration fee, you should contact them to ask for a refund of these fees.
Refund of VAT on purchases from a web shop
If the web shop has charged you VAT at the time of purchase, you should contact them to get a refund.
