Tullverket

Call us +46 771 520 520

Call us if you have questions about trade and customs rules, have technical problems or need to get in touch with our operator.

  • Questions about entry rules to Sweden are answered by the Swedish Police Authority.
  • Questions about packages are answered by the company transporting your goods. If you need to talk to us about packages, you must first ask the carrier transporting your goods for a customs ID before calling us.

Our opening hours.

1 Questions about trade and customs rules*

Monday 9.00–15.00

Tuesday–Thursday 9.00–17.00

Friday 9.00–15.00

Closed for lunch 12.00–13.00

2 Technical Support

Monday–Friday 6.00–22.00

Closed for lunch 11.30–12.30

3 Operator or pending cases*

Monday–Friday 8.00–16.30

*Different opening hours 2025

Questions about trade and customs rules and operator or pending cases.

  • May 29 Ascension Day – closed
  • June 6 The National Day of Sweden – closed
  • October 31 the day before All Saints' Day – closes at 12
  • December 24 Christmas Eve– closed
  • December 25 Christmas Day– closed
  • December 26 – closed
  • December 31 New Year's Eve – closed