
- www.tullverket.se »
- / Private »
- / Shopping online »
- / Swedish Customs’ guide for online shopping outside the EU »
- / Can I get help to do things correctly?

Can I get help to do things correctly?
There are many rules to consider. We understand that it is not always easy to know which rules apply to which goods or when or how you must pay your charges. If you have any questions in this connection, you are always welcome to contact Swedish Customs.
Last updated: 2021-01-25
What is updated: Quality assured
- Shopping online
- General about shopping online
- Swedish Customs’ guide for online shopping outside the EU
- Can I buy any sort of goods and bring them into Sweden?
- How long a delivery time can I expect?
- Can I get help to do things correctly?
- How and when do I pay my charges?
- Do I have to pay to receive a gift?
- Do I have to pay if I want to return the goods or if the delivery is faulty?
- What are the charges on my goods?
- Buying alcohol online
- Tobacco online
- Buying dietary supplements online
- Medicines online
- Weapons and dangerous objects online
- Buying second-hand articles online
- Has your parcel failed to arrive?
- Questions and answers about the handling of parcels from countries outside the EU
- When something goes wrong
- Questions and answers about shopping online