Why have you been checked?
One of our tasks is to prevent the illegal import and export of goods. Our checks are necessary to combat the smuggling of drugs, weapons, child pornography and more.
Even if you do the right thing, you can be checked
Our control activities are necessary to combat the smuggling of narcotics and prevent the spread of infectious diseases and dangerous substances, among other things. We hope you understand that.
Checks on and of the body
We carry out a body search or a cursory body inspection when there is reason to believe that there are items on your clothing or body that can be seized. Want to know more?
Do you have questions
If you have questions about a customs control or want to make a complaint, you can call us or make a written complaint. You can do this here on the website or by sending a letter to us.
Call us
Call Swedish Customs on +46 771-520 520 and choose in the ‘Speak to an operator’ in the voice response menu. You will then be asked to describe your case, and give your name and telephone number. A Customer Ombudsman will then contact you promptly (weekdays 8:00–16:30).
On the website
Send a letter
Tullverket
Rättsavdelningen
Box 27311
102 54 Stockholm
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If you have shopped online and received a blue note in your package, Swedish Customs has opened and checked the package.