Apply for a refund
When returning goods that were purchased online you may be refunded any customs duty, VAT or other fees paid to Swedish Customs. There are also other occasions when you are eligible for a refund, for example if you have paid duties on a gift.
Foto: Mette Ottosson
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When are you eligible for a refund
Refund of the carrier fee
If the carrier has charged you an administrative or customs declaration fee, you should contact them to ask for a refund of these fees.
Refund of VAT on purchases from a web shop
If the web shop has charged you VAT at the time of purchase, you should contact them to get a refund.
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Usually, it's your transport company that helps you figure out what fees to pay. If you have not been able to pay customs duty or VAT, please contact us.
