FAQ Customs invoices
We answer your most frequent questions about customs invoices, covering topics such as how and how often the bills are sent to you.
I would like to receive my customs invoice by email. Is that possible? |
No, for security reasons it is not possible to send the customs invoice by email.
Instead, you can sign up to the Tullräkningar online service on our website. You can opt to receive your customs invoices in a digital letter box for public agency communications, for example Kivra.
If wish it were possible to add more addresses and phone numbers to the online service, so that more people can receive notifications about customs invoices. |
This is a common request. The capacity to offer additional fields for addresses and phone numbers has been added to Swedish Customs’ pipeline for future developments
In large organisations, it takes time for the invoice to be processed by all affected parties, making it difficult to meet the payment deadline. Why is the payment window so small?
The payment window is 30 days, starting when the goods enter free circulation.
Many companies use a simplified declaration procedure when importing. This means that the final pieces of information reach Swedish Customs 11 days after the goods enter free circulation. When Swedish Customs receive the information after 11 days, they are compiled in our systems. The customs invoices are then sent each Monday. Once you have received the customs invoice, you have approximately 10 days until the funds must be credited to Swedish Custom’s account.
Use a digital customs invoice to receive it one day earlier than you would receive a paper customs invoice. Many companies also choose to register for autogiro. This allows you to manage certification at your pace, while paying the customs invoice on time.
I would like to receive monthly customs invoices instead of weekly. Why is this not an option?
It is currently not possible to choose any other issue rate for customs invoices. The weekly rate is linked to EU legislation stipulating a maximal 30-day payment window.
This time is calculated from the last day of the week when the goods enter free circulation. After 20 days, all shipments released to the same recipient in a week will be invoiced. The invoice is due within 10 days of receipt.
Swedish Customs does not have the option to compile more than one week per invoice, as this would lead to payment windows exceeding 30 days.
Why is it not possible to download a file for Excel? |
The option to download a file format for Excel has been added to Swedish Customs future developments pipeline.
I wish it were possible to drag and release the invoice to a folder. Why is this not possible? |
It would be necessary to update the current host system for the online services to offer this function. There are not currently any planned new releases. Swedish Customs will take this request into consideration and strive to develop a drag and release function when possible.
I would like something like symbols to indicate which invoices have been opened, downloaded or printed. |
This will soon be an option – probably in early 2020.
This information will be saved as a cookie in the user’s browser. However, this information will be tied to your browser and workstation. When using the online service from any other unit or browser, you will not see this information.
I would like to include our own reference in our IT system. How is this done? |
It is possible to enter your own reference in the Import Declaration, using the Additional information field (field 44).
I would like the information sheet to always be on the last page. |
The information sheet will soon be placed last. The change is likely to be introduced in early 2020.
Is there any difference between the information in the paper customs invoice compared to the digital customs invoice?
A change will be introduced in early 2020, whereby the paper customs invoice will contain less information, while the digital customs invoice will contain more.
Digital customs invoices will contain the following information, which will not be included in the paper customs invoice:
- Country of origin;
- Exporter;
- Goods mark;
- Number of units;
- Description of goods.
How do I find older customs invoices?
The online service Tullräkningar allows you to search for customs invoices issued in the last three years.
How do foreign companies use customs invoices?
Foreign companies with authorisation for deferment of payment in Sweden use customs invoices in the same way as Swedish companies.
Companies without authorisation for deferment of payment in Sweden will have an earlier payment deadline in their customs invoice. A foreign company will have 11 days to pay from when the customs invoice is issued, rather than 30.
If you operate in another country you should apply for deferment of payment in that country.
To pay the customs invoice from abroad, please use our IBAN and BIC codes, which can be found in the customs invoice.
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